HELP DESK / YKMN LAS VEGAS

QUESTIONS.
ANSWERED.

01

How do YKMN releases work?

YKMN produces small-batch releases instead of maintaining unlimited inventory. Available sizes and status appear in the shop. An item marked sold out cannot be purchased unless inventory is added or a new release is announced.

02

How are payments handled?

Checkout is securely hosted by Stripe. Available card and wallet methods depend on your device, location, and the payment methods enabled for the store. YKMN does not store your complete card number.

03

When will my order ship?

Standard processing is 2–5 business days unless a product or announcement states a different preorder window. Carrier transit begins after processing. You will receive tracking at the email used during checkout when the shipment is prepared.

U.S. orders of $100 or more qualify for free standard shipping. See Shipping + Returns for the complete policy.

04

Can I change or cancel an order?

Email contact@ykmnlv.com immediately with the order number. We will try to help if fulfillment has not begun, but changes and cancellations are not guaranteed after checkout.

05

Can I return or exchange an item?

Eligible return requests are accepted within 30 calendar days of delivery when the item remains unworn, unwashed, and in its original condition. Exchanges depend on inventory. Final-sale, customized, gift-card, and clearly marked limited or archive items are excluded.

Contact YKMN before returning anything and review the full return policy.

06

What if my order is damaged or incorrect?

Report damage, a defect, or an incorrect item within 7 calendar days of delivery. Include the order number and clear photographs of the product, packaging, and shipping label. If YKMN made the error, we will cover the approved replacement or return cost.

07

How do I choose a size and care for it?

Use the sizes shown on the product listing and contact us before ordering if you need more detail. Garments should generally be washed cold with like colors, inside out, and hung dry when possible. Do not iron directly on artwork.

08

Is everything in World for sale?

No. World is YKMN's working catalogue of characters, brand systems, concepts, graphics, renders, and experiments. Some work may become a garment or business concept; some exists to document the creative process.

09

How do I contact YKMN?

Email contact@ykmnlv.com. Include your order number for order-related support. YKMN is based in Las Vegas, Nevada.